California Privacy Notice
California Privacy Notice
Perfect-Packs
Last Revised: January 1, 2023.
This Privacy Notice For California Residents ("CA Privacy Notice") supplements the information contained in the Privacy Policy ("we," "us," or "our") and applies solely to visitors, purchasers, users, and others who reside in the State of California ("California Consumers" or "you" or "users"), and who use our Platform, as referenced in the Privacy Policy.
Information We Collect About Our California Consumers
Personal Information We Collect, Disclose for a Business Purpose, and Sell
In the past twelve months, we may have collected, disclosed for a business purpose, and sold the following categories of personal information about a California consumer of Perfect-Packs.
Category and Sources of Information |
How We Collect this Information |
How We Use the Information |
How We Share This Information |
Sold to Following Categories of Third Parties |
Identifiers such as a real name, alias, date of birth, postal address, unique personal identifier, online identifier, Internet Protocol address, phone number, email address, account name, or other similar identifiers |
We collect this information from users who voluntarily provide such information when using our Platform, such as when signing up as a user, using our chat services, or otherwise interacting with us. We may collect such information automatically or passively. |
We use this information to provide our Services to you, improve user experience, and for data analysis and market research. |
We share this information with our service providers. |
Our Affiliates and Partners, Our Service Providers, Our Vendors, and Our Social Media Partners |
Personal information categories listed in the Cal. Civ. Code § 1798.80(e) |
We collect this information from users who voluntarily provide such information when using our Platform, such as when signing up for an account, or otherwise interacting with us. |
We use this information to provide our Services to you, improve user experience, and for data analysis and market research. |
We share this information with our service providers. |
Our Service Providers |
Protected classifications under California or federal law |
We collect this information from users who voluntarily provide such information when using our Platform. |
We use this information to provide our Services to you, improve user experience, and for data analysis and market research. |
We share this information with our service providers. |
Our Social Media Partners |
Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies |
We collect this information from users who voluntarily provide such information when using our Platform. |
We use this information to provide our Services to you, improve user experience, and for data analysis and market research. |
We share this information with our service providers. |
Our Vendors, Our Affiliates, and Partners |
Biometric information |
We collect certain physiological, biological, and behavioral information from users who voluntarily provide information about their health, nutrition needs, diet, and lifestyle. |
We use this information to provide our Services to you, improve user experience, and for data analysis and market research. |
We do not share this information. |
N/A |
Internet or electronic network activity information (such as website activities and browsing history) |
We collect this information from users' browsers using cookies, tags, pixels, heat maps, screen grabs, and other similar technologies. |
We use this information to improve user experience, and for data analysis and market research. |
We share this information with our service providers. |
Our Social Media Partners |
Geolocation data |
We collect this information from users' IP addresses. |
We use this information for data analysis and market research. |
We share this information with our services providers. |
Our Service Providers |
Professional or employment-related information |
We collect certain information that users voluntarily provide about their household income range and other demographic information. |
We use this information to provide our Services to you, improve user experience, and for data analysis and market research. |
We do not share this information. |
N/A |
Inferences drawn from any of the information above |
We only collect this information because users send it to us or are using our Platform. |
We use this information to provide Services to you. |
We share this information with our service providers. |
Our Vendors, Our Affiliates, and Partners |
Your Rights as a California Consumer
As a California resident, you have certain rights regarding your personal information, which are described in detail below.
Opting Out of "Sales"
You have the right to opt out of our sale(s) of your personal information.
Your Access Rights
You have the right to request from us the following information:
- The categories of personal information we have collected about you;
- The categories of sources from which your personal information is collected;
- The business or commercial purpose for collecting or selling your personal information;
- The categories of third parties with whom we share personal information; and
- The specific pieces of personal information we have collected about you.
To the extent that we use any of your personal information for a business purpose, you have the right to request that we disclose to you:
- The categories of personal information that we collect about you;
- The categories of personal information that we sold about you and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each third party to whom the personal information was sold; and
- The categories of personal information that we disclosed about you for a business purpose.
Your Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete), or will instruct you on how to delete, your personal information from our records, unless an exception applies.
How to Exercise Your Rights
To exercise any of the rights listed above, please submit a verifiable consumer request, which must include your full name, email address, and phone number, by either emailing us at privacy@perfect-packs.com or by calling us at 1-530-212-0004. You may submit a request to opt out of the sale(s) of your personal information through the “Do Not Sell My Info” form. You are not required to have an account with us in order to submit a request, and we will only use personal information provided in a consumer request to verify the requestor's identity or authority to make such a request. Please note you may only make a verifiable consumer request for access twice within a 12-month period. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. If we are unable to comply with a request, we will inform you of the reason why.
Note that we may need to request additional information from you to verify your identity or understand the scope of your request. You may designate an authorized agent to make a request on your behalf by submitting a request via email to privacy@perfect-packs.com. We may require that you provide proof of a valid power of attorney, your valid government-issued identification, and the authorized agent's valid government-issued identification. We cannot respond to requests where the identity and authority of the requestor cannot be confirmed.
Non-Discrimination Policy
California residents that choose to exercise such rights will not be denied any goods or services, charged different prices or rates, or be provided a different level or quality of goods or services unless those differences are related to your personal information.
Shine the Light Disclosure
You may request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year.
Minors' Right to Opt-In
We do not have actual knowledge that we sell the personal information of minors under 16 years of age.
Changes to Our Privacy Notice for California Residents
This CA Privacy Notice is effective as of the date stated at the top of this CA Privacy Notice. We may change this Privacy Policy from time to time, and will post any changes on the Platform as soon as they go into effect. By accessing the Platform or using the Services after we make any such changes to this Privacy Policy, you are deemed to have acknowledged such changes. Please refer back to this Privacy Policy on a regular basis.
Contact
If you have questions or concerns about this California Privacy Notice, you can send an e-mail to help@perfect-packs.com.
What makes Perfect Packs different from other vitamin brands?
At Perfect Packs, we offer personalized solutions tailored to your unique health needs. Whether you choose from our solution packs or create your own custom order, you'll receive precisely what your body requires for optimal wellness.
How do I know which pack is right for me?
Our solution packs are designed to address common health concerns, making it easy to find a match for your specific needs. If you prefer a more customized approach, you can create your own pack by selecting individual supplements from our range of high-quality ingredients.
Are your ingredients responsibly sourced?
Yes, we're committed to sourcing only the finest ingredients from trusted suppliers who share our values of quality and sustainability. You can trust that every ingredient in our packs is carefully selected to meet our stringent standards.
Can I customize my order?
Absolutely! In addition to our pre-designed solution packs, you have the option to create your own custom order. Choose from our range of premium ingredients to tailor your pack to your specific health goals and preferences.
What is the shipping cost and timeframe?
We offer Free 3-Day Shipping on orders over $75, ensuring timely delivery straight to your doorstep. Read our Shipping Policy.
Where do you ship to?
We currently only ship to the US.
How can I track my order?
Once your order is processed, you'll receive a shipping confirmation email with tracking details. Simply click on the tracking link provided to monitor your package's journey in real-time.
How can I get in touch with customer support?
For any further assistance or inquiries, please feel free to email us at help@perfect-packs.com. Our dedicated team is here to help you every step of the way.