Shipping Policy
Shipping Policy
Perfect-Packs
Processing Time
At Perfect-Packs, we strive to process and ship all orders within 3 business days of receipt. Orders are processed Monday through Friday, excluding holidays. You will receive a notification once your order has been shipped.
Shipping Methods and Delivery Times
We use standard 3-day shipping for all orders shipped within the continental United States. Delivery times are based on the shipping method selected at checkout and the destination of your package.
Shipping Rates
- Orders over $75: Free standard 3-day shipping.
- Orders under $75: $5 standard 3-day shipping.
Shipping rates are calculated based on the total amount of your order.
Shipping Restrictions
Currently, we only ship within the continental United States. We do not ship to P.O. boxes or APO/FPO addresses.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your shipment on the carrier's website.
Delayed or Lost Shipments
While we strive to ensure timely delivery, there may be occasional delays due to unforeseen circumstances. If your order is delayed or lost, please contact our customer service team at help@perfect-packs.com, and we will work with the carrier to resolve the issue as quickly as possible.
Returns and Exchanges
We cannot accept returns of supplement products. All sales are final. If you believe there was an error with your supplement order, please contact us at help@perfect-packs.com. Our customer service team will assist you in resolving any issues with your order.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at help@perfect-packs.com
What makes Perfect Packs different from other vitamin brands?
At Perfect Packs, we offer personalized solutions tailored to your unique health needs. Whether you choose from our solution packs or create your own custom order, you'll receive precisely what your body requires for optimal wellness.
How do I know which pack is right for me?
Our solution packs are designed to address common health concerns, making it easy to find a match for your specific needs. If you prefer a more customized approach, you can create your own pack by selecting individual supplements from our range of high-quality ingredients.
Are your ingredients responsibly sourced?
Yes, we're committed to sourcing only the finest ingredients from trusted suppliers who share our values of quality and sustainability. You can trust that every ingredient in our packs is carefully selected to meet our stringent standards.
Can I customize my order?
Absolutely! In addition to our pre-designed solution packs, you have the option to create your own custom order. Choose from our range of premium ingredients to tailor your pack to your specific health goals and preferences.
What is the shipping cost and timeframe?
We offer Free 3-Day Shipping on orders over $75, ensuring timely delivery straight to your doorstep. Read our Shipping Policy.
Where do you ship to?
We currently only ship to the US.
How can I track my order?
Once your order is processed, you'll receive a shipping confirmation email with tracking details. Simply click on the tracking link provided to monitor your package's journey in real-time.
How can I get in touch with customer support?
For any further assistance or inquiries, please feel free to email us at help@perfect-packs.com. Our dedicated team is here to help you every step of the way.